For Açaí, Frozen Yogurt & Ice Cream Shops
Welcome Back,
build a community
that keeps coming back.
Turn every visit into a lasting relationship. Digital loyalty, email marketing, and visual menu. All from a single platform.
70% of your customers don't come back after their first visit.
Not because they didn't like your product — but because they forget. Without their data, there's no way to bring them back.
70%
Invisible customers
They come in, grab their bowl, and leave. You don't know their name or how many times they've been back.
70%
Lost paper cards
70% of physical cards get lost. That's money you give away that never gets redeemed.
3
Nearby competitors
There are other options close by. If you don't differentiate on experience, you're competing on price alone.
5%
Instagram reach
Instagram shows your post to 5% of followers. You have no direct channel to your customers.
From occasional customers to a community that comes back.
Welcome Back is a digital loyalty card that lives in your customer's wallet. No app, no friction. They scan, it saves, and you have their data forever.
QR at the counter
Your customer scans while their bowl is being prepared. 5 seconds. No interruption to the flow.
Card in the wallet
Saved in Apple or Google Wallet. Collects stamps. The reward is free. Always on their phone.
Community with data
You know who comes in, how often, and who hasn't been back. Send push notifications or email whenever you want.
Everything you need to build a community.
Loyalty — Collect visits, earn rewards
Card in Apple/Google Wallet. Automatic progress push notifications. Loyalty tiers. Real-time data.
Email Marketing / Automations
Re-engage inactive customers, reward loyal ones, celebrate birthdays. Automated flows that trigger on their own.
Digital Menu
Visual menu with bowl and combo photos. Daily promos in 2 min. Metrics on most-ordered items.
Your community data
800+ identified customers in 90 days. Frequency-based segmentation. Measure real impact.
+20%
Recurrence
400+
Members in 1 month
96%
Card retention
Success stories
Shops that already built their community with Welcome Back.
From Chile to Mexico and Spain — a community that grows without paid ads.
Good Acai
Bogotá, Colombia
@goodacaicoWith over 600 passes issued, Good Acai generates 430 transactions per month in Colombia. 65% of their customers return within the first 90 days. A real loyalty success story that works from month one without any ad spend.
430
transactions/month
65%
90-day retention
600+
passes issued
“There was nothing like this in Colombia. Welcome Back gave us a huge advantage over the competition from the very first month. People adopted it right away.”
— Good Acai, Bogotá, Colombia
Acai Vibes
Santiago, Chile
@acaivibesclWith over 1,150 passes issued and 700 transactions per month, Acai Vibes built their community from day one without any ad spend. 67% of their customers return within the first 90 days.
700
transactions/month
67%
90-day retention
1,150+
passes issued
“Seeing customers come back week after week was incredible. The digital pass made everything so much easier and natural for them.”
— Acai Vibes, Santiago
Acai House
Chile
@acaihouse.clThe largest açaí shop in the vertical on Welcome Back. With over 2,000 passes issued and 1,200 transactions per month, Acai House proves that digital loyalty scales without friction. Their customers return an average of 3.2 times per year.
1,200
transactions/month
3.2x
visits/customer/year
2,000+
passes issued
“With over 2,000 active cards, the platform never let us down. We scaled without changing a thing and the results kept coming month after month.”
— Acai House, Chile
Ready for the next step?
Schedule a demo and discover how Welcome Back can transform your customer relationships.
Schedule a demowelcomeback.io