For Salons & Beauty Centers
Welcome Back,
the loyalty platform
for your salon.
Turn your customers into a community that comes back. Digital loyalty, automations, and service catalog. All from a single platform.
70% of your customers don't come back after their first salon visit.
Not because they didn't like the service — but because they forget to book again. Without their data, there's no way to remind them you exist.
70%
Invisible customers
They come in, get their service, and leave. You don't know how long it's been since their last visit or how to reach them.
70%
Lost paper cards
70% of physical cards get lost. That's money you give away and discounts that never get redeemed.
3
Salons on the same block
There are alternatives nearby. If you don't differentiate by experience, you're competing on price alone.
5%
Social media reach
Instagram shows your post to 5% of followers. You have no direct channel to your customers.
From occasional customers to a community that comes back.
Welcome Back is a digital loyalty card that lives in your customer's wallet. No app, no friction. They scan, it saves, and you have their data forever.
QR at the front desk
Your customer scans when they arrive or pay. 5 seconds. Without interrupting the experience.
Card in their wallet
Saved to Apple or Google Wallet. Accumulates visits. The reward service, free. Always on their phone.
Community with data
You know who comes, how often, and who hasn't returned. Send push notifications or email whenever you want.
Everything you need to build a community.
Loyalty — Accumulate visits, earn services
Card in Apple/Google Wallet. Push: 'You're 1 away from your free service'. Loyalty tiers.
Email Marketing / Automations
Re-engage inactive customers, reward the most loyal, celebrate birthdays. Automated flows.
Digital Service Catalog
Showcase your services with photos and prices. Monthly promos in 2 min. Metrics on the most viewed.
Community data
Identify your most loyal customers. Segment by frequency. Measure the real impact.
+16%
Recurrence
200+
Members in 1 month
96%
Card retention
Success stories
Beauty businesses already using Welcome Back
Salons, spas, and aesthetic clinics in Chile, Spain, and more.
Fedora Nail Spa
Full platform · Santiago, Chile
@fedoranailspaWith over 2,500 passes issued, Fedora Nail Spa generates 1,350 transactions per month. The largest identified customer base in Welcome Back's beauty vertical — and 68% of their customers return within the first 90 days.
1,350
transactions/month
68%
90-day retention
2,500+
passes issued
“Now I know exactly who my most loyal customers are, when their last visit was, and how to reconnect with them. Before, I had no way of knowing.”
— Fedora Nail Spa Team, Santiago
The One
Loyalty only · Santiago, Chile
@theone1.clThe One transformed their customer base into an active community with over 610 passes issued and 280 monthly transactions. Their customers return an average of 3.8 times per year — without paid advertising or extra team effort.
280
transactions/month
3.8x
visits/customer/year
610+
passes issued
“What we liked the most was being able to message our customers directly. No Instagram, no algorithms — they receive it and come back.”
— The One, Santiago
Hera
Loyalty only · Santiago, Chile
@hera__clHera built a community of over 560 identified customers and generates 220 transactions per month. 72% return within the first 90 days — a rate that proves the product and experience do all the work.
220
transactions/month
72%
90-day retention
560+
passes issued
“The digital pass showed us something we didn't know: most of our customers came more often than we thought. Welcome Back gave us that data.”
— Hera, Santiago
Vènere Studio
International · Spain
@venere_studioFrom Spain, Vènere Studio issued over 640 passes and generates 700 transactions per month. 74% of their customers return within the first 90 days — a benchmark for digital loyalty in the European beauty sector.
700
transactions/month
74%
90-day retention
640+
passes issued
“In Spain the market is very competitive. Having your customers' data and being able to contact them directly completely changes the business dynamic.”
— Vènere Studio, Spain
Mirame Lashes & Brows
International · Spain
@miramemadridMirame Lashes & Brows proves that digital loyalty works for any business size. With over 210 passes issued, their customers return an average of 4.5 times per year — without paid advertising.
95
transactions/month
4.5x
visits/customer/year
210+
passes issued
“From Spain it was all very simple. In less than a week we already had customers with the pass on their phone and coming back more often to the salon.”
— Mirame Lashes & Brows, Spain
Ready for the next step?
Schedule a demo and discover how Welcome Back can transform your customer relationships.
Schedule a demowelcomeback.io