For Fast Casual Restaurants
Welcome Back,
the all-in-one solution
for your restaurant.
Turn every visit into a lasting relationship. Digital loyalty, email marketing, and visual menu. All from a single platform.
70% of your customers don't come back after their first visit.
Not because they didn't like your food — but because they forget. Without their data, there's no way to bring them back.
70%
Invisible customers
They come, eat, and leave. You don't know their name or how many times they've visited.
70%
Paper cards lost
70% of physical cards get lost. That's money you give away that never gets redeemed.
3
Similar options nearby
There are alternatives steps away from your location. If you don't differentiate by experience, you compete on price.
5%
Instagram reach
Instagram shows your post to 5% of followers. You have no direct channel to your customers.
From occasional customers to a community that comes back.
Welcome Back is a digital loyalty card that lives in your customer's wallet. No app, no friction. They scan, it saves, and you have their data forever.
QR at the counter or table
Your customer scans while waiting or paying. 5 seconds. Without interrupting their experience.
Card in wallet
Saved to Apple or Google Wallet. Accumulates visits. The reward is free. Always on their phone.
Community with data
You know who comes, how often, and who hasn't returned. Push notifications or email whenever you want.
Everything you need to build a community.
Card in Apple/Google Wallet. Push: 'You're 1 away from your reward'. Loyalty tiers. Real-time data.
Reactivate inactive customers, reward loyal ones, celebrate birthdays. Automatic flows that trigger on their own.
Visual menu with photos of your dishes. Daily specials in 2 min. Metrics on most viewed items.
Your community data
1,000+ people identified in 90 days. Segmentation by frequency. Measure the real impact.
+19%
Retention
400+
Members in 1 month
95%
Card retention
Success stories
Restaurants that already built their community with Welcome Back.
From pizzerias and burger joints in Chile to chains in Mexico.
Taringa
7 locations · Santiago, Chile
@taringa.clWith 840 loyalty cards issued and 1,350 transactions per month, Taringa built a real community without spending on advertising. 68% of their customers come back every month. Their own database that doesn't depend on any algorithm.
1,350
transactions/month
68%
active customers
840+
passes issued
“What surprised me most was that the customers themselves recommended the card to their friends. Growth was completely organic from day one.”
— Taringa Team, Santiago
Tropera
10 locations · Santiago, Chile
@tropera.clWith over 2,000 loyalty cards issued, Tropera proves that Welcome Back scales with your business. They generate 950 transactions per month and their customers return 3.4 times per year on average. A real database that doesn't depend on social media.
950
transactions/month
3.4x
visits/customer/year
2,000+
passes issued
“We went from not knowing who our customers were to having over 1,700 people identified. That changes everything — from the menu to promotions.”
— Tropera, Santiago
Wings FC
5 locations · Cancun and Playa del Carmen, Mexico
@wingsfc.mxFrom Mexico, Wings FC built an active community with 66% returning customers in the first 90 days and 320 monthly transactions. Proof that the model works in any LATAM market.
320
transactions/month
66%
90-day retention
540+
passes issued
“Welcome Back gave us what no social network could: real data about our customers. Now we know exactly who comes back and who doesn't.”
— Wings FC, Mexico
Ready for the next step?
Schedule a demo and discover how Welcome Back can transform your customer relationships.
Schedule a demowelcomeback.io