Terms & Conditions

Effective Date: 01/12/2024

Welcome to Welcome Back! These Terms & Conditions (“Terms”) govern your access to and use of the website, platform, and related services (“Services”) provided by Welcome Back LLC and its affiliates. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you must immediately cease all use of our Services.

1. About Us

Welcome Back LLC is registered at 131 Continental Dr, Suite 305, Newark, DE, 19713, USA. Its affiliate, Welcome Back SpA, operates at Av. Americo Vespucio Norte 1777 oficina 1201, Vitacura, Region Metropolitana, Chile. For inquiries regarding these Terms, please contact us at admin@welcomeback.io.

2. Acceptance of Terms

By using our Services, you represent and warrant that:

1. You are at least 18 years old or have the legal capacity to enter into this agreement.
2. You will comply with all applicable laws and regulations when accessing our Services.

We reserve the right to restrict access to certain parts of the website or Services at our sole discretion.

3. Intellectual Property

All content, designs, trademarks, and features available on our website are the exclusive property of Welcome Back LLC or its licensors and are protected under applicable intellectual property laws. Unauthorized use, reproduction, distribution, or modification of any materials is strictly prohibited.

4. Permitted Use and Restrictions

You agree to use the Services only for lawful purposes and in accordance with these Terms. You shall not:

• Engage in activities that violate any applicable laws or infringe on third-party rights.
• Attempt to reverse-engineer, hack, or disrupt the platform.
• Misuse the Services by introducing malicious code or exploiting vulnerabilities.

We reserve the right to terminate or suspend your access for any violations of these Terms.

5. Subscription and Payment Terms

Trial Period and Payments: New users may qualify for a limited free trial as specified at the time of onboarding. After the trial period, subscriptions will be billed monthly or annually. Annual subscriptions may include discounts as outlined during registration.

Payment Processor: All payments are securely processed through Stripe. By subscribing, you authorize Stripe to process recurring payments on your behalf.

Refund Policy: Payments are final and non-refundable. It is your responsibility to ensure subscription cancellations are completed before the next billing cycle.

6. Limitations of Liability

Disclaimer of Warranties: Our Services are provided “as is” without warranties of any kind, whether express or implied.

Liability Cap: To the maximum extent permitted by law, our total liability for claims arising from your use of the Services is limited to the fees paid by you in the 12 months preceding the claim.

Excluded Damages: We are not liable for indirect, incidental, or consequential damages, including loss of data, profits, or business opportunities, even if advised of the possibility of such damages.

7. Privacy and Cookies

Our Privacy Policy explains how we collect, use, and protect your personal data. By accessing our website, you consent to the use of cookies as described in the policy.

8. Third-Party Services

The Services may include integrations with third-party platforms, such as payment processors or hosting providers. We are not responsible for the actions or omissions of these third parties and encourage you to review their respective terms and privacy policies.

9. Amendments to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on our website and, where material changes occur, may also be communicated via email. Continued use of our Services after updates constitutes acceptance of the revised Terms.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles. Any disputes arising under these Terms shall be exclusively resolved in the courts of Delaware.

11. Termination

We reserve the right to terminate or suspend your access to the Services at any time for violations of these Terms or other applicable policies. Termination does not limit our right to seek other remedies under the law.

12. Contact Information

For questions or concerns about these Terms, contact us at: admin@welcomeback.io